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FAQ
Find out more about us
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HOW LONG DOES EACH SESSION LAST?Your initial assessment and treatment will last for one hour. Follow up visits are avaible in 30 or 60 minutes increments depending on your preference and your therapist's recommendation.
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DOES THE FIRST SESSION INCLUDE TREATMENT?Yes! We start your initial assessment with a thorough Full-Body Assessment, which includes a look at your posture, the way you move and a discussion about your goals. Your first visit will also include a thorough hands-on treatment session.
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HOW MANY SESSIONS DO I NEED?After your initial assessment, your LabX Therapist will provide you with a recommendation based on your need. The majority of our clients come in to either fix their pain, recover from injuries, or tune-up their bodies as part of their weekly and monthly routines. If you are in pain, our therapists will be able to provide a more specific recommendation catered to your needs.
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DO YOU OFFER VIRTUAL SESSIONS?Yes. We offer 30-minute and 60-minute virtual sessions to allow you to work with one of our therapists from the comfort of your home.
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WHAT DO I WEAR TO MY SESSION?Please bring comfortable athletic clothing, or whatever makes you feel most comfortable, to your session.
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HOW DO I CHOOSE THE RIGHT THERAPIST FOR ME?Not sure which treatment is right for you? We have delivered hundreds of thousands of sessions across the country, and have experience with many variations of dysfunctional muscular patterns and injuries. If you have any questions before coming to your first LabX session, feel free to contact us and we’ll get back to you right away. LabX Clinic Directors will triage with staff about your case and needs, and recommend the right therapist to you.
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DO YOU ACCEPT INSURANCE PLANS?Yes, our therapists are licensed physiotherapists, chiropractors, registered massage therapists and naturopaths and we offer direct billing to most major health insurance providers. Please check with your insurance provider to see if a doctor’s referral letter is required before you book your session.
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